USORT/EZCALC from IBM ease of use group

Many bugs but somewhat useful for doing card-sorting with many users

simultanously and getting these wonderful dendograms. Lost 5 of 20

datafiles during one sorting excercise due to bugs. Not around anymore:

http://www.maadmob.net/donna/blog/archives/000595.html

CARDBOARD CARDS

Used in card sorting. Better than software.

CAMTASIA

Screen capturing software from Techsmith. Used in usability testing

before Morae

MORAE

Usability testing screen capturing, note-taking, analyzing and

presentation software from Techsmith. Quite usable and useful

CONFIRMIT www.confirmit.com

Norwegian-produced tool for doing advanced online surveys. Surveymonkey

and 100 others do a good job for less advanced surveys.

ETHNIO

For Remote usability testing. Getting better and better. Closer to the

users own computer, but remote from the user.

MACROMEDIA BREEZE

The alternative for remote usability testing before Ethnio. A lot more

hassle.

PEN AND PAPER

Maybe the most useful tool. Used when meeting customers face to face,

doing usability tests etc.

Tested, but never used in client projects:

Metrixlab's products: http://www.metrixlab.com/site/uk/home.asp

Mindcanvas: http://www.themindcanvas.com/ (looks good!)

Eye-tracking from Tobii http://www.tobii.se/ (coming soon to our new

usability lab)